Privacy Policy

Last Updated: November 2024 • FERPA & COPPA Compliant

Our Privacy Commitments

We do NOT sell your personal data
We collect only necessary information
We use encryption for data transmission
You control your data
FERPA & COPPA compliant
We don't keep data after deletion

1. Information We Collect

Information You Provide:

  • Account information (name, email, password)
  • Profile information (preferences, goals)
  • User-generated content (stories, notes, progress data)

Information Collected Automatically:

  • Usage information (pages viewed, features used)
  • Device information (device type, browser)
  • General location (city/state from IP address)

Social Stories is free to use, so no payment information is collected.

2. How We Use Your Information

  • Provide and improve our services
  • Send service-related communications
  • Personalize your experience
  • Ensure safety and prevent fraud

3. How We Share Your Information

We do NOT sell your personal information.

We may share information only:

  • With your explicit consent
  • With service providers that help us run the App
  • When required by law
  • In aggregated, anonymized form for research

4. Data Security

  • Encryption in transit (TLS/SSL)
  • Encryption at rest for sensitive data
  • Secure cloud infrastructure
  • Regular security audits
  • Limited access controls

5. Your Privacy Rights

  • Access: View and download your data
  • Correct: Update inaccurate information
  • Delete: Request complete data deletion
  • Control: Manage communication preferences

To exercise your rights, email: privacy@mykeyplans.com

6. Children's Privacy (COPPA)

  • Parent/guardian consent required for users under 13
  • Minimal data collection for children
  • No behavioral advertising to children
  • Parents can review and delete child's data

7. Educational Records (FERPA)

  • FERPA-compliant data handling for schools
  • Schools maintain control of student records
  • No disclosure without consent
  • Parents have right to access and amend

8. Contact Us

  • Privacy inquiries: privacy@mykeyplans.com
  • General: info@mykeyplans.com
  • Phone: 425-820-5855

© 2025 MyKey Consulting Services LLC. All Rights Reserved.