Accessibility
At MyKey, we believe every person deserves tools that work for them - not the other way around. Because our apps serve people with disabilities and the families and educators beside them, we have built accessibility in from the ground up.
What we have built in
Every MyKey app is designed to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard. Here is what that means in plain language.
- Screen reader support - Every button, image, form field, and status message is labeled so screen readers like VoiceOver (iPhone) and TalkBack (Android) can describe them out loud.
- Keyboard navigation - You can reach every part of the app using only a keyboard or a switch device. A "Skip to main content" link appears at the very top of each page so keyboard users can jump past navigation without tabbing through every item.
- Visible focus indicators - When you navigate by keyboard, a clear visible ring shows exactly where you are on the screen at all times.
- Reduced motion - If you have turned on "Reduce Motion" in your phone or computer settings, animations and transitions stop automatically. This matters for users with vestibular disorders, epilepsy, or sensory sensitivities.
- High contrast support - On Windows with High Contrast Mode turned on, all text remains fully visible. Decorative gradient colors switch to solid system colors automatically.
- Properly labeled forms - Every form field has a label your screen reader announces before you type, so you always know exactly what you are filling in.
- Logical page structure - Every page has one clear heading at the top, headings follow a logical order, and navigation landmarks help screen readers jump to the right part of the page quickly.
What the law says
Federal law requires digital tools to be accessible. Here is the short version.
- Americans with Disabilities Act (ADA), Title III - Courts have consistently held that websites and mobile apps are "places of public accommodation" under the ADA, meaning they must be accessible to people with disabilities.
- Section 508 of the Rehabilitation Act - Requires that electronic and information technology used by or for federal agencies meets accessibility standards. Many states and school districts follow Section 508 as their benchmark for the tools they recommend or procure.
- WCAG 2.1 Level AA - The internationally recognized technical standard that both the ADA and Section 508 reference. Meeting AA means meeting the legal floor for accessibility in the United States.
Our goal is not just to meet the legal minimum. It is to build tools that genuinely work for people with intellectual and developmental disabilities, their families, job coaches, and educators - because that is who we are here for.
We are always improving
Accessibility is not a checklist you finish once. We audit our apps regularly and fix issues as we find them. If something is not working the way you need it to, tell us. We want to know.
Contact us
Email: hello@mykeyplans.com
Subject line: Accessibility Feedback
Please tell us which app you were using, what you were trying to do, and what happened instead. We take every report seriously and will respond within two business days.
Assistive technology we have tested with
- VoiceOver on iPhone (iOS)
- TalkBack on Android
- Keyboard-only navigation (Windows and Mac)
- Windows High Contrast Mode
- Browser zoom up to 200%
- Reduce Motion system setting (iOS and Windows)
If you use a different assistive technology and run into trouble, please reach out - we want to know how to make it work for you too.
A note to IEP teams and transition specialists
If you are evaluating these tools for use with a student or client, we are happy to walk you through the accessibility features and provide documentation for your records. Contact us at hello@mykeyplans.com.